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Anger is a universal experience. Dogs get angry, bees get angry, and
so do humans. You don’t have to be a psychologist to know that
managing anger productively is something few individuals,
organizations, and societies do well. Yet research tells us that
those who do manage their anger are much more successful than those
The spouse that can positively help the loved ones control anger
leads to a much more balanced and healthy relationship. If handled
incorrectly, this anger can destroy your relationship. The co-worker
who can productively confront his teammate about his negative
attitude increases his team’s chance of success as well as minimizes
destructive conflicts. The customer service agent who can defuse the
angry customer not only keeps her customers loyal but makes her own
day less troublesome. This workshop is to help give you and your
organization that edge in managing anger positively.
How You will Benefit:
Be better able to recognize how anger affects our bodies, our
minds, and our behavior.
Be better able to use the six-step method to break old patterns
and replace them with a model for assertive anger.
Be better able to control your own emotions when faced with
other peoples’ anger.
Be better able to identify ways to help other people safely
manage some of their repressed or expressed anger.
Overcome all negative emotions
Time Line Therapy to overcome ALL anger issues from the past,
especially early childhood experiences
What Do You Get Included?
Instruction by an expert facilitator & Professional Life
Small interactive classes
Specialized course materials
Personalized certificate of completion
Professional 1-on-1 Life Coaching (2 sessions after
Personalized 90 Day Action Plan
Professional Telephone Coaching (8 x 15mins)
180 Days unlimited email coaching
TIME: 9am – 4pm. FEES: R297.00 per person, excl VAT. *Prices and
dates are subject to change.
Management Workshop Outline
This one-day workshop will help
teach participants how to:
Recognize how anger affects your body,
your mind, and your behavior
Use the five-step method to break old
patterns and replace them with a model for assertive anger
Control their emotions when faced with
other peoples’ anger
Identify ways to help other people
safely manage some of their repressed or expressed anger.
and Course Overview
You will spend the first part of
the day getting to know participants and discussing what will take place
during the workshop. Students will also have an opportunity to identify
their personal learning objectives.
What exactly is anger? How does
it affect us, our family, and our friends? What are the five dimensions
of anger? We will provide a framework for you to discuss these questions
Whether we realize it or not,
people often rationalize our anger by identifying the benefits. During
this session, we will look at those “benefits” and identify the myths
There are two events which lead
to anger, and there are specific coping strategies that we can use to
mitigate the impact of those events. You will help participants identify
those events and strategies through personal anger logs and a case
Anger Affect Thinking?
There are four specific ways in
which anger can affect your thinking: magnifying, destructive labeling,
imperative thinking, and making assumptions about what other people are
When a person begins to get
angry, there are some specific verbal, physical, and mental strategies
they can use to cope. During this session, you will discuss these
strategies and help participants customize them.
Often people who are most angry
are people who haven’t developed their communication skills to the level
they would like, and as a result they feel frustrated and misunderstood.
During this session, we will discuss the four-step message, listening
skills, questioning skills, and three keys participants can use to
unlock the best in people.
During this session,
participants will work in small groups to discuss passive, manipulative,
assertive, and aggressive behaviors.
To wrap up the day, we will look
at some ways to help participants take control of themselves and a
situation to prevent becoming angry.
Time Line Therapy
Use of Time Line Therapy to overcome anger issues
from the past and early childhood. Participants will overcome anger
without giving out any content. Internal representations change from
anger to positive learning's when confronted with situations that would
normally anger the participant.
At the end of the day, students
will have an opportunity to ask questions and fill out an action plan.